Question 1

Is WPS mandatory?

Accepted Answer

For most UAE entities employing staff, yes — salaries must be paid through the Wage Protection System monthly. Free-zone entities have similar requirements through their own payroll systems. We confirm which framework applies to your entity during onboarding.

Question 2

How is end-of-service gratuity calculated?

Accepted Answer

Under the federal labour law, gratuity is 21 days' basic salary per year of service for the first five years and 30 days for each additional year, capped at two years of basic salary in total. We accrue it monthly so it's never a surprise.

Question 3

Can you sponsor employee visas?

Accepted Answer

We don't sponsor visas ourselves — your trade licence does. What we do is run the application, the medical, the Emirates ID, the labour card and the residency stamp end to end on behalf of your entity.

Question 4

How are you billed?

Accepted Answer

Most engagements run on a fixed monthly retainer in AED, billed in advance, with VAT shown separately on the tax invoice. One-off projects (company setup, a website build, a relocation move) are quoted up front with no hourly surprises.

Question 5

Can you work with us if we don't live in the UAE?

Accepted Answer

Yes — most of our clients are based outside the UAE when they first engage us. We sign and onboard remotely, collect documents through a secure portal, and only need you in person for steps that the authorities require, such as biometrics for your residency visa.